Shipping policy

At Luxoo, we process every order with care to ensure your items arrive safely and on time. This Shipping Policy outlines our procedures, delivery times, and conditions for orders placed through our online men’s fashion store.

Shipping Areas

  • Luxoo is based in the Netherlands and currently ships to customers in the United Kingdom.
  • We do not offer international shipping outside the UK at this time.

Order Processing Time

  • All orders are processed within 1 business day (Monday–Friday, excluding public holidays).
  • Orders placed after business hours will be processed the next working day.

Delivery Time

  • Standard delivery to the UK takes 4–9 working days once your order has been dispatched.
  • Delivery times may vary during peak periods or due to courier delays.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the weight, size, and delivery location of your order.
  • Free shipping promotions may apply during special campaigns.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number by email to monitor the delivery status.

Packaging and Handling

  • All orders are securely packed to prevent damage during transit.
  • We use eco-friendly packaging wherever possible to reduce environmental impact.

Missed Deliveries

  • If you are unavailable at the time of delivery, your package may be left with a neighbour, delivered to a local collection point, or rescheduled by the courier.

Contact for Shipping
If you have any questions regarding shipping, please contact us:

Fast UK Shipping

Get your favorite styles delivered quickly, straight to your door.

Secure Checkout

Shop with confidence through encrypted, safe, and trusted payment options.

Easy Returns

Hassle-free return process to make sure you’re always satisfied with your purchase.

Online Support

Our team is available around the clock to assist you whenever you need.